What We Do

We exchange currencies at the best rate and make international payments and money transfers simple.

We save you time and money by offering the best rates, zero commission and no fees. Online and anytime, 24/7.

How It Works

See how easy it is by viewing our 45 second demo.

What's New

Choose the target rate for your currency exchange.read more... FTT underwritten by A-rated insurer to £1M per claim.read more... Euro and US dollar payments settled same day.read more... NY listed  broker partners with FTT.read more...

Frequently Asked Questions About FTT Currency

 
At FTT we like to answer your questions as quickly and clearly as possible. Below are a list of frequently asked questions (FAQs) with answers. Please contact us by email or telephone if you can't find your question or answer here.

Please click on a question below to see the answer:
 
1. What does FTT Currency do?
 
2. What does FTT Currency not do?
 
3. How does FTT Currency provide the best exchange rate?
 
4. What hours are FTT Currency open for business?
 
5. How can I get help or support?
 
6. How do I open an account with FTT Currency?
 
7. What are the fees, charges and commissions?
 
8. What are the maximum and minimum amounts that can be traded?
 
9. How will I know the status of a trade or payment?
 
10. Can I trade on-line?
 
11. Can I trade via the telephone?
 
12. Can I fix a rate for the future?
 
13. Can I place an order to execute at a target rate?
 
14. Can you predict future exchange rates for me?
 
15. How do I pay for my purchased currency?
 
16. How do I receive my purchased currency?
 
17. Which currencies can I trade with FTT Currency?
 
18. Don't banks hate what FTT Currency is doing?
 
19. Will the bank that receives my purchased currency apply any charges?
 
 
If your question is not shown in our International Currency Transfer FAQs, please call us on
+44 (0) 203 004 4444.
 
 
1. What does FTT Currency do? Top
 
  • FTT Currency allows you to exchange currencies at market leading exchange rates.
  
 
  • FTT Currency will transfer your purchased currency to your nominated bank account anywhere in the world.
  
 
2. What does FTT Currency NOT do? Top
 
  • FTT Currency does not provide facilities for you to gamble on the currency exchange markets.
  
 
  • FTT Currency does not provide travel money for your holidays.
  
 
3. How does FTT Currency provide the best exchange rate? Top
 
  • FTT Currency has developed smart technology to reduce the costs of trading currencies. We pass these cost savings onto our clients.
 
 
  • Other currency brokers employ teams of highly paid traders to talk to clients and convince them to deal through their brokerage. This is an expensive way to run a foreign exchange trading company and the costs are passed onto their clients.
  
 
  • Banks have a long established history of charging high fees and providing poor rates of exchange which nets them fat profits at the expense of their clients.
  
 
4. What hours are FTT Currency open for business? Top
 
  • FTT Currency is open for online trading 24 hours per day, 7 days per week, 365 days per year.
  
 
  • FTT Currency is open for telephone based trading between the hours of 9am and 5pm British standard time.
  
 
5. How can I get help or support? Top
 
  • FTT Currency is fanatical about providing a fantastic support to our clients.
  
 
  • Between the hours of 9am and 5pm British standard time, call us on +44 (0)203 004 4444.
  
 
  • Email us 24 x 7 on support@fttglobal.com.
  
 
  • There is always someone ready to respond.
  
 
6. How do I open an account with FTT Currency? Top
 
  • Any private individual or company can open an account with FTT Currency.
  
 
  • Click the 'Open Account' button on any of the FTT Currency pages. You will need to fill in a few pieces of information but it is a very quick process. In fact, we aim to open your account and have you up and trading within 5 minutes of you clicking the open account button.
  
 
  • Note that we do have strong anti-money laundering procedures in place.
  
 
7. What are the fees, charges and commissions? Top
 
  • Opening an account with FTT Currency is FREE.
  
 
  • Trading amounts over £3000 is FREE.
  
 
  • FTT Currency will wire your purchased currency to your nominated bank account anywhere in the world for FREE.
  
 
  • Fixing a rate for the future is FREE.
  
 
  • Placing an order to be executed if the currency exchange rate reaches a particular level is FREE, even if you cancel the order 5 minutes later.
  
 
  • FTT Currency does not apply any hidden commissions or fees.
  
 
  • The only fee that FTT Currency will ever charge is if you exchange an amount below £3000. In this case we will charge you £12 for the telegraphic transfer fee to deliver your  purchased funds to your destination account.
  
 
  • FTT Currency earns revenue by applying a small price difference between the exchange rate at which we buy currencies and the exchange rate at which we sell currencies.
 
 
8. What are the maximum and minimum amounts that can be traded through FTT Currency? Top
 
  • You can trade any amount from £100 or equivalent upwards.
  
 
9. How will I know the status of a trade or payment? Top
 
  • We confirm by email when you have agreed a trade.
  
 
  • We confirm by email when we have received your payment to fund the trade.
  
 
  • We confirm by email when we have sent your purchased currency to your nominated account.
  
 
  • You can log into your account 24 hours per day, 7 days per week to review the status of your trade.
  
 
  • You can contact us anytime to request a status.
  
 
10. Can I trade on-line? Top
 
  • Yes, FTT Currency has developed a unique online trading system which is easy to use yet very powerful.
  
 
  • This system is not available through any other currency broker or bank and is unique to FTT Currency.
  
 
11. Can I trade via telephone? Top
 
  • Yes, some of our clients don't like to trade online and prefer to call or email us.
  
 
12. Can I fix a rate for the future? Top
 
  • Yes, there is no need to be exposed to future currency fluctuations. You can fix a rate for all major currencies up to one year.
  
 
  • When you fix a rate for the future, we require you to put down a 10% deposit to secure the future rate. We have to do this in case the exchange rate moves against us and a client defaults on the trade.
  
 
  • Surprisingly, future exchange rates can sometimes be cheaper than the current exchange rate. It is always worth checking the future rate of exchange.
  
 
13. Can I place an order to ensure that my exchange will occur if a certain rate is hit? Top
 
  • Yes, if you want to trade at a particular rate then you can ‘Pre-order currency at the rate that you desire’.
  
 
  • FTT Currency will monitor your exchange rate around the clock and notify you immediately if your order is filled.
  
 
  • Take profit orders allow you to target a better exchange rate. For example, I would like to buy $US10,000 for pounds sterling if the exchange rate exceeds 1.5.
  
 
  • Stop loss orders allow you to protect yourself if the market moves against you. For example, I need to buy $US10,000 for pounds sterling but I want to wait and see if the rate improves. However, if the exchange rate drops I want to make sure that the worst rate that I pay is 1.4.
  
 
14. Can you predict future exchange rates for me? Top
 
  • No and don't trust anyone that says they can. Anyone who could accurately predict the currency exchange rates would have a limitless supply of money and would be living on their own island somewhere.
  
 
  • Currency exchange rates are acknowledged as the most difficult rates to predict within the financial markets. Treat them with respect and reduce your exposure to currency fluctuations where ever possible by fixing a rate for the future.
  
 
15. How do I pay for my purchased currency? Top
 
  • The best way to pay for your purchased currency is through electronic bank wire. Contact your bank and ask them to transfer the required amount to the FTT Currency bank account held at Barclays Bank in London. Our bank account details can be found by logging onto our system.
  
 
  • If you are based in the UK, your bank can provide BACS payments which are normally free but take 3 working days to clear. The alternative is to request a CHAPS payment which is same day but there is normally a bank charge of around £20.
  
 
  • If you are based outside of the UK, your bank can provide a SWIFT payment.
 
16. How do I receive my purchased currency? Top
 
  • FTT Currency will transfer your purchased currency to your nominated bank account anywhere in the world using the fastest electronic bank wire method available for the receiving country.
  
 
  • Outgoing payments are cleared the same day in the UK and same or next day in the US and Europe. Allow 2-3 days for payments to clear outside of the UK, Europe and the US. However, we are always seeking to improve our service to clients and recently we have cleared payments to China the same day so don't be surprised if your payment arrives earlier than expected.
  
 
17. Which currencies can I trade with FTT Currency? Top
 
  • The list of currencies that you can trade with FTT Currency is listed below. We are always adding currencies so please call us if the currency that you need is not shown.


  
 
Currency Symbol On-line Trade Telephone Trade
Australian Dollars AUD Y Y
Bahraini Dinar BHD N Y
Canadian Dollars CAD Y Y
Czech Koruna CZK Y Y
Danish Krone DKK Y Y
Dihrams UAE AED Y Y
Euro EUR Y Y
Hong Kong Dollar HKD Y Y
Hungarian Forint HUF Y Y
Iceland Krona ISK N Y
Indian Rupee INR N Y
Israeli Shekel ILS N Y
Japanese Yen JPY Y Y
Kuwaiti Dinar KWD N Y
Mexican Peso MXN Y Y
New Zealand Dollar NZD Y Y
Norwegian Krone NOK Y Y
Polish Zloty PLN Y Y
Pounds Sterling GBP Y Y
Qatari Rial QAR Y Y
Saudi Riyal SAR Y Y
Singapore Dollar SGD Y Y
South African Rand ZAR Y Y
Swedish Krona SEK Y Y
Swiss Francs CHF Y Y
Thai Baht THB Y Y
Turkish Lira TRY Y Y
United States Dollar USD Y Y
 
 
18. Don't banks hate what FTT Currency is doing? Top
 
  • They sure do but there is not much that they can do to stop us.
  
 
  • As more people discover FTT Currency we expect the banks to get even more upset.
  
 
19. Will the bank that receives my purchased currency apply any charges? Top
 
  • Sometimes, foreign banks will make a charge for the receipt of funds. They will make this charge regardless of whether you make a payment through FTT Currency or your bank.
  
 
  • FTT Currency can see no justification for receiving banks making this charge but at this point we are powerless to stop them.
 
 
  • Some currency brokers claim to pay the receiving bank charges for you but in our experience they will give you a poor exchange rate to cover this cost and you will end up paying more.
  
 
  • The best thing to do is to check with the receiving bank as to whether they will make deduction from your currency payment.
  
 
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Interbank Rates
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